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SAFETY ISSUE: 2022-10-26 (Update 1/5/2025)

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This past week I noticed a possible issue when testing some new parts, and I believe it could affect all racks built in 2022. It is possible for the nut on the pivot pin to back itself out. This appears to be caused by a thicker washer stack after changing fastener suppliers at the beginning of 2022.

If the handlebar pivot feels loose, then this may be caused by this issue. There is a simple fix for this, which is to replace the washers on both ends of the pivot pin with thinner washers. Please contact us for a free set of thin washers.

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Update note: racks sold in 2022 after 10/26/2022 and in 2023 shipped with a single thick washer on the front side. There has been a report of this configuration also coming loose. Another new fastener supplier was found to supply washers that meet the original spec, and any Version 1 racks or extensions sold starting November 2024 have the thin washers.

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STEP 1:

Remove the front wheel arms and carriage, leaving the rotating plate exposed along with the head of the pivot pin.

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Note in pictures to the left, there is a washer under the pivot pin head, and a washer under the nut.

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STEP 2:

Using a 3/16" hex key in the pivot pin head, and a 1/2" open end wrench on the nut, remove both washers from the pivot pin.

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STEP 3:

Put the thinner washers on the pivot pin - one under the screw head, and one under the nut. From experience, it is much easier to spin the pivot pin into the nut than to try spinning the nut in that small space.

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Ensure there are threads from the pivot pin extending beyond the face of the nut.​

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