SHIPPING & RETURNS
We can only sell and ship within the US at this time.
Shipping cost is included in the price for all items. (We could call it FREE shipping, but we all know what that means.)
All racks ship UPS ground. Small items will ship either UPS ground or USPS Priority. Shipping time will vary from 1 day for inside Washington state, up to 7 days, depending on location.
Orders will ship within 1 week of order. If this is not possible, we will contact you immediately to keep you informed.
RETURN & EXCHANGE POLICY
Racks can be returned within 60 days of delivery. Email us at firstname.lastname@example.org for an RMA number, and a delivery address. Customer will be responsible for shipping.
Rack should be in an undamaged condition, and packed in an appropriate container. We understand that there may be marks on the rack from mounting.